GENERAL DATA PROTECTION REGULATION (GDPR)
FOR CiFRAN

Legal Notice

This site is edited by CiFRAN (International Centre for Training and Research in Neurolinguistic Approach and Neuroeducation inc.)

Corporation

Head Office: 480, rue Gabrielle-Roy, G7A 3L2, Lévis, Quebec, Canada

NEQ: 1173596041

Publication Director: Olivier Massé

Tel. Europe: 33 (0‭)7 83 85 36 56‬‬‬
Tel. America: ‭1 418 609 0474‬‬‬
Tel. Asia: ‭1‭ 581 996 4576‬‬‬‬
Email: info@cifran.org

This site is hosted by:

Funio

Canada

https://funio.com/

This site is developed by:

Touarga Communications
152, rue des Lavandières, G3A 2R4, St-Augustin-de-Desmaures, Quebec, Canada
http://www.touarga.com/
Tel.: 418 908 1060

PRIVACY POLICY

Effective date: January 1, 2021

This page contains our policies on the collection, use and disclosure of personal data when you use our website. You will also learn about the options available to you with regard to this daya which is used to target the needs of our current and potential visitors in order to better meet their expectations. By using our website, you consent to the collection and use of information in accordance with this policy.

DEFINITIONS

• Website: The website is https://cifran.org/ operated by CiFRAN inc.
• Personal Data: Information which concerns a living individual and which makes it possible to identify him. The individual could be identified from this data (or from this data and other information in our possession or likely to come into our possession).
• Usage Data: Information collected automatically and generated either by the use of the website or by the website infrastructure itself (the length of time a page is visited, for example).
• Cookies: These are small files saved on your device (computer or mobile device).
• Data Controller: The natural or legal person (alone or with other persons) who determines the purposes and methods according to which all personal data is processed or must be processed. With regard to this privacy policy, we are responsible for the processing of your personal data.
• Subcontractors (or service providers): This term refers to any natural or legal person who processes data on behalf of the data controller. We may use the services of several service providers in order to process your data more efficiently.
• Data Subject (or user): Any living person who uses our website and is the subject of personal data.

COLLECTION AND USE OF DATA

In order to offer our website to you – and to help us improve it- we collect a variety of types of data.

Types of Data Collected

Personal Data

When you visit our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Nominative personal data may include, among others:

• E-mail address
• First and last name
• Cookies and usage data

We may use your personal data to send you newsletters, marketing communications, promotions or other information that may be of interest to you.

You can choose not to receive any communication from us or to receive only certain communications by clicking on the unsubscribe link or by following the instruction in each of the emails we send.

Usage Data

We may also collect information about how to access and use the website. This Usage Data may include information such as the Internet Protocol address (IP address) of your computer, browser type, browser version, which pages of our website you visit, the date and time of your visit, the time spent on these pages, unique device identifiers, and other diagnostic data.

Tracking and Cookie Data

We use cookies and other similar tracking technologies to track activity on our website and we retain certain information.

Cookies are small data files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device. Other tracking technologies (such as pixels, beacons, and scripts) are also used to collect and track information and to improve and analyze our website.

You can ask your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain elements of our website.

Examples of cookies we use:

• Session cookies, which are used to operate our website
• Preference cookies, which allow us to remember your preferences and your various settings
• Security cookies (aimed at preserving the security of your computer system and ours)

USE OF DATA

CiFRAN inc. uses the data collected to:

• Provide and maintain our website
• Notify you of changes to our website
• Allow you to use the interactive features of our website whenever you want
• Provide customer service
• Collect viewing data or analytical data that will allow us to improve our website
• Monitor the use of our website
• Detect, prevent and resolve technical problems
• Keep you informed of news, special offers and general information about other goods, services and events that we offer that are similar to those you have already purchased or made enquiries, unless you have already indicated that you do not want to receive information of this nature

Legal basis for processing personal data under the General Data Protection Regulation (GDPR).

If you are from the European Economic Area, CiFRAN inc.’s legal basis for collecting and using the personal data described in this privacy policy depends on the personal data we collect and the specific context in which we collect it.

CiFRAN inc. may process your personal data:

• because we need to perform a contract with you
• because you have authorized us to do so
• because we have a legitimate interest in carrying out this processing and your rights do not override this legitimate interest
• for payment processing purposes
• to respect the law

DATA RETENTION

CiFRAN inc. will only retain your personal data for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent that we are required to do so to comply with our legal obligations (to comply with applicable law, for example), resolve disputes, and enforce our agreements and policies.

CiFRAN inc. will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when such data is used to enhance the security or to improve the functionality of our website, or where we are legally required to retain such data for longer.

DATA TRANSFER

Information about you, including your personal data, may be transferred from your region, province, country or other territorial division to – and stored on – computers situated in a location where data protection laws differ from that of the territory where you live.

If you are located outside of Canada and choose to provide information to us, please be aware that we transfer the data, including personal data, to Canada and process it there.

By accepting this privacy policy and submitting this information, you consent to this transfer.

CiFRAN inc. will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Your personal data will not be transferred to any organization or country unless adequate controls are in place, including with regard to the security of your data and other personal data.

DATA COMMUNICATION

Data Communication to Law Enforcement

In certain circumstances, CiFRAN inc. may be required to disclose your personal data if required to do so by law or if we receive valid requests from public authorities (such as cour or government agency).

Legal requirements

CiFRAN inc. may communicate your personal data if, in good faith, it considers it necessary for:

• fulfilling a legal obligation
• protecting and defending the rights or property of CiFRAN inc.
• preventing possible wrongdoing or investigating such acts within the framework of the service
• ensuring the personal safety of website users or the public
• protecting themselves against civil liability

DATA SECURITY

The security of your data is important to us. We would like to remind you that, despite this, no method of data transmission over the Internet or of electronic storage is 100% secure. Although we make every effort to protect your personal data, unfortunately we cannot guarantee absolute security.

Data protection rights granted by the General Data Protection Regulation (GDPR).

If you are from the European Economic Area, you have certain data protection rights. CiFRAN inc. is committed to take reasonable measures to allow you to correct, modify, or delete your personal data or to limit its use.

If you would like to know what personal data we dold about you and if you want it deleted from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• the right to access, update or delete the information we hold about you. When this option is offered, you can view or update your personal data or request its deletion in the settings section of your account. If you cannot perform these actions yourself, please do not hesitate to contact us for assistance
• the right of rectification: you have the right to have your data rectified if they are inaccurate or incomplete
• the right to object: you have the right to object to the processing of your personal data
• the right of limitation: you have the right to ask us to restrict the processing of your personal data
• the right to data probability: you have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format
• the right to withdraw consent: you have the right to withdraw your consent at any time if CiFRAN inc. relied on your consent to process your personal data.

Please note that we may ask you to prove your identity before responding to requests of this nature.

You have the right to complain to a data protection authority about our collection and use of your personal data. For more details, please contact the data protection authority closest to you in the European Economic Area.

SERVICE PROVIDERS

We may use third party companies and third parties to facilitate the provision of our services. These third parties only have access to your personal data to perform these tasks on our behalf and are prohibited from sharing or using it for any other purpose.

Analysis

We may use third party service providers to monitor and analyze the use of our service.

• Google Analytics: This is a web analysis service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the data collected to contextualize and personalise the ads of its own advertising network. If you do not want your browsing on our website to be analyzed by Google Analytics, you can install the browser plug-in Analytics Opt out browser add-on from Google Analytics. This plug-in prevents the Google Analytics JavaScript code (ga.js, analytics.js et dc.js) from sharing information about visit activity with Google Analytic. For more information on Google’s privacy practices, please see the Google Privacy and Terms webpage.

Partnership with Third Party Sites

CiFRAN inc. uses remarketing services to serve you ads on third-party sites after you visit our website. We and our third-party vendors use cookies to shape, optimize, and serve ads based on your previous visit to our website.

• Facebook: The Facebook remarketing service is provided by Facebook Inc. You can learn more about Facebook interest-based ads by visiting this page. To opt out of Facebook interest-based ads, follow these Facebook guidelines. Facebook adheres to the self-regulatory principles for online behavioural advertising established by the Digital Advertising Alliance. You can also opt out of Facebook and other participating companies through the Digital Advertising Alliance in the United States, Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or by using your mobile device settings. For more details on Facebook’s privacy practices, please see Facebook’s Data Policy.

Payments

We offer paid products and/or services when you use our website. We then use third-party services (payment processing companies) for payment processing.

We will not collect or store your payment card data. This data is communicated directly to third-party companies that process payments,which use your personal data in accordance with their privacy policy. These payment processors adhere to the PCI-DSS standard managed by the PCI Security Standards Council, which is the result of a concerted effort between brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure secure processing of payment information. The payment processing companies we work with are:

• PayPal: Click here to view their privacy policy.

LINKS TO OTHER SITES

Our website contains links to sites that we do not operate. If you click on a third party link, you will be redirected to that third party’s site. We strongly recommend that you review the privacy policy of each site you visit.

We have no control over the content, privacy policies, or practices of any third party sites or services and are not responsible for them.

PRIVACY OF CHILDREN

Our website is not directed to persons under the age of 18 (“children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and know that your child has provided us with personal data, please contact us. If we learn that we have collected data from children without verifying parental consent, we will take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Before the change takes effect, we will notify you by sending you an email or by posting a prominent notice on our website and we will update the “effective date” at the top of this privacy policy.

We recommend that you review this privacy policy periodically to be aware of any changes. Changes to this privacy policy are effective when posted on this page.

CONTACT US

If you have any questions about this privacy policy, please contact us at info@cifran.org.

TERMS OF SALE

These conditions apply to all sales made through the website www.cifran.org. Please note that your personal data will be used to process your order and to accompany you during your visit to the website. Other reasons described in our privacy policy could also justify the use of your personal data.

1. Orders

You can place your orders on the Internet at: www.cifran.org.  

2. Availability of Items

The products that we have in stock are dispatched as soon as possible (normally between 24 and 48 hours). The customer will receive a shipping confirmation to their email address.

3. Price

The prices displayed on the site www.cifran.org are in Canadian dollars, in US dollars or euros, before taxes and shipping. All products ordered on our website remain the property of the seller until full receipt of the order amount. The total amount of the invoice must be paid in a single payment at the time of the order, except in the case of an agreement previously established with the administration. If such an agreement was made prior to the purchase, the maximum time allowed to pay the full fee will generally be 30 days. All orders are payable in Canadian dollars, US dollars or euros. For any delivery outside of Canada, any customs charges and local taxes remain the responsibility of the recipient. The exchange rates applied are those in effect on the day of the order or refund.

4. Shipping Costs

The order is only shipped if the balance has been paid in full. However, a payment agreement can be established with the administration. Shipping costs vary depending on the number of items ordered, the delivery address and the total amount of the order, before takes and shipping costs. When placing an order, before the validation step, the customer must enter his address to see the delivery options and know the shipping costs.

5. Payment

All orders must be paid by: credit card or PayPal; Interac transfer or bank transfer; payments by check. We accept all common cards such as VISA, MASTERCARD, AMERICAN EXPRESS, etc. Once the order is completed, the customer receives a summary of the information of the order and the general conditions of sale to the customer’s email address. This confirmation email serves as a receipt.

6. Delivery Time

CiFRAN inc. can in no way be held responsible for a delay in delivery resulting from an item being out of stock at the distributor or attributable to the carrier in any of the following situations:

• The client was redirected from www.cifran.org to a third-party publisher’s site to place an order.
• The article ordered on www.cifran.org is the property of a third party (any article for which the publisher is not Myosotis Presse).

7. Return of merchandise

The articles supplied by CiFRAN inc. are new and guaranteed to be free from defects. In the event that an item is defective or does not correspond to what was ordered, CiFRAN inc. agrees to exchange or refund it (including shipping costs) within 10 days of the delivery date, provided that the customer has kept a copy of the invoice received by email. For any return of merchandise, the customer must contact us at info@myosotis.ca.

If a customer wishes to return a product purchased on www.cifran.org for any other reason, an exchange or refund must be requested within 10 days of the delivery date. The returned item must be in new condition. An administration fee of 10% of the sale price of the returned item will be charged to the customer and shipping costs will not be refunded. In addition, the return costs will be borne by the customer.

For any questions regarding your order, contact us at: info@myosotis.ca.